Legal · Terms and Conditions
Terms & Conditions
These Terms govern your relationship with 0.01. They are not written to be hidden or ignored — they are written to be understood. Please read them before joining. If you have questions, ask your concierge.
Version 1.1
Contents
Who These Terms Are Between
0.01 (referred to throughout as "0.01", "we", "us", or "the Club") is a private members club operating in Milan, Italy and London, United Kingdom.
By accepting an offer of membership — whether as a Founding Member or through subsequent admission — you (the "Member") agree to be bound by these Terms in their entirety.
Where a conflict exists between these Terms and any specific booking confirmation, service agreement, or event-specific terms issued by 0.01, the more specific document governs for that matter.
Admission
Invitation Only
Membership of 0.01 is by invitation only. Submitting an application does not create an obligation on 0.01 to admit any applicant. Admission is a discretionary decision and we are not required to give reasons for declining.
Eligibility
Members must be at least 18 years of age, be a natural person (companies may not hold membership), not have been previously expelled from 0.01, and not be subject to sanctions or financial crime proceedings.
Accuracy of Information
You warrant that all information provided during your application is accurate, complete, and not misleading. We may suspend or terminate membership if we discover that information was materially false or withheld.
Founding Members
Individuals admitted as Founding Members before the Club's public launch hold a permanent founding status, which entitles them to specific benefits as set out in their Founding Member communication. Founding status is personal and cannot be transferred.
Pre-Launch Membership
What This Means
If you sign a membership agreement before the Club's operational launch date, you become a Pre-Launch Member. Your agreement is binding from the moment you sign it, but your payment obligations are suspended until the Launch Trigger (defined in clause 3.2) has been reached.
Pre-Launch Membership is open only to individuals who have been admitted through the standard admissions process. Signing a pre-launch agreement does not bypass or substitute for the admissions review.
The Launch Trigger
The Launch Trigger is the date on which 0.01 notifies Pre-Launch Members in writing that:
- The Club's legal entity (or entities) has been formally registered in the applicable jurisdiction(s), and
- The Club is operationally ready to receive its first bookings.
We will give Pre-Launch Members no less than 30 days' written notice before the Launch Trigger takes effect and payment becomes due. This notice will confirm the annual deposit amount, the payment deadline, and the date from which services will be available.
Locked Rates
Pre-Launch Members are entitled to the fee rates in effect at the time they signed their membership agreement. If 0.01 increases the admission fee or annual deposit before the Launch Trigger, those increases do not apply to Pre-Launch Members. Your rates are locked from the date of signature.
Your Right to Exit Before Launch
At any point before the Launch Trigger, you may withdraw from your pre-launch agreement by writing to your concierge at contact@001-club.com. Because no payment has been made, there is nothing to refund. On withdrawal:
- Your pre-launch membership agreement is dissolved with immediate effect.
- You lose your reserved founding status and locked rates.
- Your personal data is handled in accordance with our Privacy Policy.
- If you wish to rejoin at a later date, the full application process applies and current rates will apply.
If the Club Does Not Launch
If 0.01 determines that the Club will not launch, we will notify all Pre-Launch Members in writing within 30 days of that decision. All pre-launch membership agreements will be dissolved automatically on that date. No payment will have been taken, and no liability attaches to 0.01 beyond the dissolution of the agreement. We will delete or anonymise your personal data in accordance with our Privacy Policy within 30 days of dissolution.
Transition to Full Membership
On receipt of the launch notice (clause 3.2), Pre-Launch Members transition to full membership on payment of the annual deposit. The Terms governing full membership — including all sections below — apply in full from that point. Sections 3.1 to 3.5 cease to apply once the annual deposit has been paid.
Membership Structure and Fees
Admission Fee
An admission fee of £1,500 (or equivalent) is payable once, on the day of joining. This fee is non-refundable in all circumstances. The admission fee has been waived for Founding Members joining before the Club's public launch.
Annual Service Deposit
An annual service deposit of £3,000 (or equivalent) is due on your joining anniversary each year. This deposit functions simultaneously as your membership fee and as a pre-funded credit balance: upon payment, the full amount is credited to your account at a rate of £1 = 1 credit. The annual deposit is non-refundable as a fee; however, any unused credit balance at the time of cancellation will be returned to you.
Top-Ups
You may add credit to your account at any time at the same £1 = 1 credit rate. Top-up credits are refundable in the same manner as unused annual credits upon cancellation.
Fee Changes
0.01 may adjust fees for future membership periods with no less than 60 days' written notice. You may cancel before the new rate applies without penalty. Continued use after the notice period constitutes acceptance of the new rate.
Currency and Tax
All fees are stated inclusive of applicable VAT or equivalent consumption tax unless expressly stated otherwise.
How Bookings and Credits Work
Making a Booking
Bookings are made through the members' area or with your concierge. Submitting a request does not guarantee fulfilment. We will always confirm whether a request has been accepted.
When Credits Are Charged
Credits are reserved when a booking is confirmed and charged upon completion of the booking or service.
Cancellation by You
Cancellations more than 48 hours before the booking time: credits returned in full. Cancellations within 48 hours: credits may not be returned, at 0.01's discretion. No-shows without prior notice: credits are forfeited. These timeframes may be varied for specific bookings (e.g. long-haul travel); you will be informed at the time of booking.
Cancellation by 0.01 or a Partner
If 0.01 or a partner cancels a confirmed booking through no fault of yours, your credits will be returned in full. No further liability attaches to 0.01 beyond the credit return.
Disputes Over Charges
If you believe a credit charge is incorrect, contact your concierge within 14 days of the charge. We will investigate and respond within 10 business days.
Credit Expiry
Credits funded by your annual deposit expire at the end of your membership year if unused, except where you have notified us of a dispute or where 0.01 has failed to fulfil a request for which credits were reserved.
Member Conduct
The Standard We Set
0.01 is defined, in part, by the behaviour of its members. The following are conditions of membership.
Discretion
What is discussed at a 0.01 table, through your concierge, or in the context of the Club stays within the Club. Members must not share, republish, or disclose information about other members, Club staff, or Club proceedings without explicit consent. Members must not post content identifying the Club's private spaces or other members on social media or public forums. This obligation survives the end of membership indefinitely.
Punctuality
Members are expected to honour confirmed reservations. If you will be late, contact the concierge — not the venue — as early as possible. Habitual lateness or no-shows may affect your ability to make future bookings.
Dress Standards
Each venue and event has its own dress standard. Members are expected to meet or exceed it. When in doubt, dress up rather than down.
Conduct Toward Staff and Guests
Members must treat all Club staff and service personnel with courtesy and respect. Conduct that is abusive, threatening, discriminatory, or harassing will not be tolerated and may result in immediate suspension or termination.
Legal Compliance
Members must not use the Club or its services to facilitate anything unlawful, including financial crime, regulatory evasion, or conduct that would bring the Club into disrepute.
Conduct of Guests
When you bring a guest to a Club event or experience, you are responsible for their conduct. Guests do not acquire membership rights by virtue of attendance.
Non-Transferability
Personal Membership
Membership is strictly personal. It may not be transferred, sold, gifted, assigned, held jointly, or used to create any entitlement for a third party. This applies equally to pre-launch membership agreements.
Credits
Credits may not be transferred to another member's account or used by any person other than the named member, except as expressly arranged through the concierge for a specific joint booking in which you are present.
Gifting Annual Fees
You may pay the annual deposit on behalf of an existing approved member. This does not give you any rights over their membership or account.
Suspension and Termination by 0.01
Grounds for Suspension
We may suspend your membership while we investigate a conduct complaint, a suspected breach of these Terms, a dispute over fees, or any matter affecting the safety or reputation of the Club. This applies equally during the pre-launch period.
Grounds for Termination
We may terminate your membership immediately for: a material breach not remedied within 14 days of written notice; conduct sufficiently serious to warrant immediate action (including harassment, abuse, or serious reputational harm); provision of false information at admission; or — after the Launch Trigger — non-payment of the annual deposit within 30 days of its due date.
Consequences of Termination by 0.01
Upon termination for cause after the Launch Trigger, the admission fee and annual deposit are not refunded. Unused credits are reviewed on a case-by-case basis. You lose all access to the Club's spaces and services immediately.
If termination occurs during the pre-launch period, the agreement is dissolved and no payment liability arises. Clauses 3.4 (right to exit) and 3.5 (no launch) apply by analogy.
Our Discretion
0.01 reserves the right to decline to renew membership at the end of any membership year, at our absolute discretion, without liability.
Cancellation by You
How to Cancel
You may cancel your membership at any time by selecting "Leave the club" in the members' area, or by writing to contact@001-club.com. During the pre-launch period, see clause 3.4 instead.
What Happens on Cancellation
Your membership remains active until the end of your current membership year. No further annual deposit is charged after confirmed cancellation. Unused credit balance is returned within 14 working days of your membership end date. The annual deposit (membership fee component) is not refunded regardless of when you cancel. The admission fee is not refunded under any circumstances.
Rejoining
If you wish to rejoin after cancellation, the full application process applies. Former Founding Member status is not automatically restored.
Scope and Limitations of 0.01's Services
What We Provide
0.01 facilitates access to dining, travel, events, and introductions as agent and intermediary. We arrange services that are ultimately provided by third-party partners.
Third-Party Providers
We are not the primary provider of any third-party service booked through the Club. We curate partners carefully but cannot guarantee the conduct or reliability of any third party beyond our selection process.
Quality Standards
If a partner experience falls materially below the standard you were led to expect, notify your concierge. We will take it up on your behalf and, where appropriate, return credits.
Liability
Our Liability to You
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited by applicable law. Subject to the above, our total aggregate liability to you in any 12-month period shall not exceed the annual service deposit paid in that period. During the pre-launch period, where no payment has been made, our liability is limited to £1,500 in aggregate.
Exclusions
We are not liable for loss of enjoyment where the primary cause lies with a third-party partner; losses from your failure to comply with booking conditions; indirect or consequential losses; or events beyond our reasonable control.
Consumer Rights
If you are a consumer under applicable Italian or UK law, these Terms do not affect statutory rights that cannot be contracted out of.
Confidentiality
As a member, you may gain access to information about the Club, its business, partners, or other members that is not public. You agree to keep this information confidential and not disclose it to any third party without our written consent. This obligation applies during membership and survives its end. A breach of confidentiality is a ground for immediate termination.
Governing Law and Jurisdiction
Italian members and EU residents: These Terms are governed by the laws of Italy. Disputes are subject to the exclusive jurisdiction of the courts of Milan, unless applicable mandatory consumer protection law provides otherwise.
UK members and UK residents: These Terms are additionally governed by English law to the extent necessary to give effect to UK consumer rights. Disputes may be brought in the courts of England and Wales.
Nothing in this Section removes mandatory consumer rights you hold under the law of your country of habitual residence.
General Provisions
Entire agreement. These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and 0.01 with respect to your membership.
Severability. If any provision is found unenforceable, it will be severed and the remaining Terms continue in full force.
No waiver. Our failure to enforce any provision on a given occasion does not waive our right to enforce it subsequently.
Notices. Formal notices must be in writing. We communicate with you at the email address registered to your account.
Amendments. We will give you no less than 30 days' written notice of material changes. Continued use after the effective date constitutes acceptance.